It’s easy to say that the Nexus 5X is one of Google’s most hated devices, but it’s probably more reasonable to say that it’s one of Google’s least favored Nexus releases instead. Sure, it has its fans, but there aren’t that many around.
The question is whether Google really did screw up with the Nexus 5X, or was its failure actually a result of other factors instead. The latter looks more likely to be the case, though of course Google didn’t exactly make all the right calls as well.
But how do we know that the Nexus 5X was a failure? Is there proof that it had trouble attracting buyers? According to an Android Authority report last year, the device was unlike the Nexus 4 and 5 in that it never faced any shortages.
In other words, its predecessors sold like hot cakes (and yes, the Nexus 6P as well), but it remained so well-stocked since its launch that Google had to resort to drastic price cuts.
Blame The Source
So if Google is not to blame, then who’s main the culprit? Well, it’s worth taking a look at LG, which was in charge of churning out physical units of the Nexus 5X. If you’re among those who have been frustrated by the device due to its poor performance or tendency to boot loop, LG’s the villain you’re looking for.
Google was responsible for designing and pricing the Nexus 5X, and had no hand in what goes on during its production, so the one thing that the company could be faulted for is the device’s ridiculous initial price of $380 for its base 16GB model. And $430 for the 32GB model sounds pretty stupid as well.
Thankfully, Google has fixed that issue as the Nexus 5X costs only $200 now. Everything else is on LG – boot loops and performance issues are the result of poor reliability, and that comes from substandard manufacturing practices. In fact, the 5X isn’t the only device from LG riddled with problems – just ask anyone who owns an LG G4 or G5.
The device’s boot loop issue is purely a hardware ailment, and LG’s admission of guilt has made that pretty clear. Rather than deny any fault, the Korean OEM started offering full refunds to all Nexus 5X owners experiencing the issue at the end of last year.